This Policy does not apply to any third party applications or software that integrates with SalesDirector.ai’s Services or any other third-party products or services.
If you are using this Site and Services as part of an entity or organization that has corporate account with SalesDirector.ai (“Customer”), that Customer may have entered into a separate agreement with SalesDirector.ai (“Customer Agreement”), which may contain more restrictive terms than what is described in this Policy.
The types of Personal Data we may collect (directly from you or from third-party sources) and our privacy practices depend on the nature of the relationship you have with SalesDirector.ai and the requirements of applicable law. Some of the ways that SalesDirector.ai may collect Personal Data include:
We will strive to collect only that Personal Data which is relevant for the purposes of operating the Site and the Services. Below are the ways we collect Personal Data and how we use it.
SalesDirector.ai collects information, including Personal Data, from and regarding its current, prospective, and former customers, users, and visitors (collectively “Individuals”).
We acquire, hold, use, and share your information, including Personal Data, for a variety of business purposes, including:
This research may be compiled and analyzed alone or on an aggregate basis, and SalesDirector.ai may share the aggregate anonymized data with its current affiliates and vendors for lawful purposes.
SalesDirector.ai’s Site may include publicly accessible blogs. The Site may also contain links and interactive features with various social media platforms (e.g., widgets). If you already use these platforms, their cookies may be set on your device when using our Site Services. You should be aware that Personal Data which you voluntarily include and transmit online in a publicly accessible blog, chat room, social media platform or otherwise online, or that you share in an open forum may be viewed and used by others without any restrictions. We are unable to control such uses of your information when interacting with a social media platform, and by using such services you assume the risk that the Personal Data provided by you may be viewed and used by third parties for any number of purposes.
SalesDirector.ai collects Personal Data from prospective, current, and former employees, contractors, and consultants both in the United States and wherever we have employees abroad, which in Europe includes the United Kingdom (“Human Resources Data” or “HR Data”). We use HR Data in order to hire, pay and provide salary and benefits to our employees, and retain such information as required by applicable law.
SalesDirector.ai is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third-parties without further notice to you, as set forth below:
We operate globally and have offices, partners, and subprocessors around the world to deliver our services. When you use our Site and Services, your collected information may be sent to and processed in countries outside your country of residence, including the U.S. For individuals residing in the European Economic Area (“EEA”), and for Personal Data subject to European data protection laws, this includes transfers outside of the EEA. Some of these countries may not have data protection laws that provide an equivalent level of data protection as the laws in your country of residence.
If SalesDirector.ai transfers Personal Data originating from the European Union (E.U.) to other countries not deemed adequate under applicable data protection laws, we will deploy the following safeguards:
E.U. Data Subject Rights If you are a resident of the E.U., United Kingdom, Norway, Iceland, or Lichtenstein, you may have additional rights under the E.U. General Data Protection Regulation (the “GDPR”) with respect to your Personal Data as outlined below. If you have any questions whether any of the following applies to you, please contact us at email@example.com. Please note that we may act as a processor for our customer’ end users or personnel in connection with our provision of our services, in which case please contact the data controller to address your rights with respect to such data.
Where SalesDirector.ai is the controller of your Personal Data under applicable laws, you may inquire as to whether SalesDirector.ai is processing Personal Data about you, request access to Personal Data, and ask that we correct, amend or delete your Personal Data where it is inaccurate. To exercise your please include your full name, email address associated with your account, and a detailed description of your data request.
Although SalesDirector.ai makes good faith efforts to provide Individuals with access to their Personal Data, there may be circumstances in which we are unable to provide access, including but not limited to: where the information contains legal privilege, would compromise others’ privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to the Individual’s privacy in the case in question or where it is commercially proprietary. If we determine that access should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy, we will take steps to verify your identity before granting access to or making any changes to your Personal Data.
Objecting to Processing. If you object to any processing by SalesDirector.ai, we will communicate such a request to your employer as soon as we can.
Withdrawal of Consent. If we are processing your Personal Data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Data, if such use or disclosure is necessary to enable you to utilize some or all of our services.
Restriction of Processing. You can ask us to restrict further processing of your Personal Data.
Right to File Complaint. You have the right to lodge a complaint about SalesDirector.ai practices with respect to your Personal Data with the supervisory authority of your country or EU Member State. A list of Supervisory Authorities is available here: https://edpb.europa.eu/about-edpb/board/members_en.
If you are a California resident, you have the rights outlined in this section. If you are a California resident and there are conflicts between this section and any other provision of this Policy, the portion that is more protective of your Personal Data shall control. If you have any questions about this section or whether any of the following applies to you, please email firstname.lastname@example.org.
Access. You have the right to request certain information about our collection and use of your Personal Data over the past 12 months. We will provide you with the following information:
If we have sold your Personal Data over the past 12 months, we will identify the categories of Personal Data purchased by each category of third-party recipient.
Deletion. You have the right to request that we delete the Personal Data that we have collected from you. Under the California Consumer Privacy Act of 2018 (“CCPA”), this right is subject to certain exceptions. For example, we may need to retain your Personal Data to provide you with the Services or complete a transaction or other action you have requested. If your deletion request is subject to one of these exceptions, we may deny your deletion request.
Exercising Your Rights. To exercise the rights described above, you must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Data (this will require you to send an email from the account in question or login credentials), and (2) describes your request in sufficient detail to allow us to understand, evaluate, and respond to it. Each request that meets both criteria will be considered a “Valid Request.” We may not respond to requests that do not meet these criteria. We will only use Personal Data provided in a Valid Request to verify you and complete your request. You do not need an account to submit a Valid Request.
We will work to respond to your Valid Request within 45 days of receipt. We will not charge you a fee for making a Valid Request unless your Valid Request(s) is excessive, repetitive, or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will notify you of the fee and explain that decision before completing your request.
You may submit a Valid Request by emailing email@example.com.
You may also authorize an agent (an “Authorized Agent”) to exercise your rights on your behalf. To do this, you must provide your Authorized Agent with written permission to do, and we may request a copy of this written permission from your Authorized Agent when they make a request to exercise your rights on your behalf.
We will not discriminate against you for exercising your rights under the CCPA. We will not deny you our goods or services, charge you different prices or rates, or provide you a lower quality of goods and services if you exercise your rights under the CCPA. However, we may offer different tiers of our Services as allowed by applicable data privacy laws (including the CCPA) with varying prices, rates, or levels of quality of the goods or services you receive related to the value of Personal Data that we receive from you.
California Resident Rights. Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties’ direct marketing purposes. To submit such a request, please email firstname.lastname@example.org.
Nevada Resident Rights. If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at email@example.com with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your Personal Data as sales are defined in Nevada Revised Statutes Chapter 603A.
You have the right to opt-out of certain uses and disclosures of your Personal Data. Where you have consented to SalesDirector.ai’s use of your Personal Data, you may withdraw that consent at any time and opt-out to further use by contacting firstname.lastname@example.org. Even if you opt-out, we may still collect and use non-Personal Data regarding your activities on our Sites.
Individuals who provide us with Personal Data, or whose Personal Data we obtain from third parties, may receive periodic emails, newsletters, mailings, or phone calls from us with information on SalesDirector.ai’s or our business partners’ products and services or upcoming special offers/events we believe may be of interest. We offer the option to decline these communications at no cost to you by following the instructions above.
We maintain telephone “do-not-call” and “do-not-mail” lists as mandated by law. We process requests to be placed on do-not-mail, do-not-phone and do-not-contact lists within 60 days after receipt, or such shorter time as may be required by law
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.
SalesDirector.ai takes reasonable steps to protect the Personal Data provided via the Site and Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to SalesDirector.ai via the Internet. If you have any questions about the security of your personal information, you can contact us at email@example.com.
We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.
The Site and Services are not directed to children under 13 (and in certain jurisdictions under the age of 16) years of age, and SalesDirector.ai does not knowingly collect Personally Identifiable Information from children under 13 (and in certain jurisdictions under the age of 16) years of age. SalesDirector.ai urges parents to instruct their children never to give out their real names, addresses, or phone numbers, without parental permission, when online. If you learn that your child has provided us with Personal Data without your consent, you may alert us at firstname.lastname@example.org. If we learn that we have collected any Personal Data from children under 13 (and in certain jurisdictions under the age of 16), we will promptly take steps to delete such information and terminate the child’s account.
14271 Jeffrey Rd, #270 Irvine, CA 92620
We will address your concerns and attempt to resolve any privacy issues in a timely manner.
Your access to and use of the Site is subject to the Terms of Service at https://app.salesdirector.ai/tos.
A cookie is a small software file stored on your computer or mobile device when you visit a website.
Cookies set by the Site owner (SalesDirector.ai) are referred to as “first party” cookies. Cookies set by parties other than the Site owner (but with the owner’s permission) are called “third party” cookies. These cookies are generally associated with a software vendor that provides services to SalesDirector.ai. The parties that set third-party cookies can recognize your computer both when it visits the SalesDirector.ai website and also when it visits certain other websites.
SalesDirector.ai uses first and third-party cookies for several reasons. Some cookies are necessary for the operation of the SalesDirector.ai Site: we refer to these as “essential cookies.” Other cookies enable us to track online behavior of our users, both individually and in aggregate. We use this information to better understand, improve and optimize the website experience for our users.
We utilize session cookies, which allow us to uniquely identify your browser while you are logged in and to process your online transactions. Session cookies disappear from your computer when the web browser is closed or computer is turned off. Session cookies are required for site operation. We also utilize persistent cookies to make it easier to log into and use the Site and Services. Persistent cookies remain on computers after the web browser is closed or the computer is turned off.
These cookies provide information that is used to help us understand how our website is being used, to measure the effectiveness of marketing campaigns, and to help customize the website for you.
Information gathered from third-party cookies and from your browser can include:
Cookies are not the only way to recognize or track visitors to a website. We also use web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Site. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning. We may also embed clear gifs in email messages to track user responses.
This information is processed by us to provide reporting and improvement about the Site.
When you access the Service by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a unique device identifier (“UDID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by SalesDirector.ai. A device identifier may convey information to us about how you browse and use the Site. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the Service. Some features of the Service may not function properly if use or availability of device identifiers is impaired or disabled.
Device identifiers are processed by us to provide information about Site usage and improve the operation of the Site.
As noted above, you may stop or restrict the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences.
Analytics. We may also use Google Analytics and Google Analytics Demographics and Interest Reporting to collect information regarding visitor behavior and visitor demographics on some of our Services, and to develop website content. This analytics data is not tied to any Personal Data. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners. You can opt out of Google’s collection and Processing of data generated by your use of the Services by going to http://tools.google.com/dlpage/gaoptout.
Personal Data is any information relating to an identifiable person who can be directly or indirectly identified by reference to an identifier.
Last Updated: June 12, 2020